Frequently
Asked
Questions
Shipping UK stock
What is your minimum order quantity?
Our MOQ starts from 144pcs.
What are your lead times?
Sampling 10-14 days
Production 35-40 days
Shipping 35 days by sea or 5-7 days by air
This is a general guide but lead times can vary depending on the project. We will quote an exact lead time upon sight of design.
Can you Pantone match?
Yes we can! The MOQ for Pantone matched knits starts at 1000pcs per colour, and 1800pcs per colour for caps.
How long will my order take to arrive including processing and shipping?
If the goods are in stock in our Watford warehouse, we can ship the day the goods are ordered up to 12 noon, on a next day delivery service.
Can I ship my order to someone else or to a different address?
Yes, orders can be shipped to an address which is different from the invoice address. The goods can be sent direct to your customer under plain cover.
Where do you ship from?
All goods are shipped out from our warehouse based in Watford, United Kingdom.
Which carrier will deliver my order?
Standard shipping will be handled by APC for United Kingdom, Northern Ireland.